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<?covid-19-tdm?>
<article xmlns:xlink="http://www.w3.org/1999/xlink" article-type="letter" dtd-version="2.0">
  <front>
    <journal-meta>
      <journal-id journal-id-type="publisher-id">JMIR Human Factors</journal-id>
      <journal-id journal-id-type="nlm-ta">JMIR Hum Factors</journal-id>
      <journal-title>JMIR Human Factors</journal-title>
      <issn pub-type="epub">2292-9495</issn>
      <publisher>
        <publisher-name>JMIR Publications</publisher-name>
        <publisher-loc>Toronto, Canada</publisher-loc>
      </publisher>
    </journal-meta>
    <article-meta>
      <article-id pub-id-type="publisher-id">v9i1e36610</article-id>
      <article-id pub-id-type="pmid">35312626</article-id>
      <article-id pub-id-type="doi">10.2196/36610</article-id>
      <article-categories>
        <subj-group subj-group-type="heading">
          <subject>Letter to the Editor</subject>
        </subj-group>
        <subj-group subj-group-type="article-type">
          <subject>Letter to the Editor</subject>
        </subj-group>
      </article-categories>
      <title-group>
        <article-title>Ensuring Interrater Reliability When Evaluating Voice Assistants. Comment on “Evaluating Voice Assistants’ Responses to COVID-19 Vaccination in Portuguese: Quality Assessment”</article-title>
      </title-group>
      <contrib-group>
        <contrib contrib-type="editor">
          <name>
            <surname>Leung</surname>
            <given-names>Tiffany</given-names>
          </name>
        </contrib>
      </contrib-group>
      <contrib-group>
        <contrib id="contrib1" contrib-type="author" corresp="yes" equal-contrib="yes">
          <name name-style="western">
            <surname>Mungmunpuntipantip</surname>
            <given-names>Rujittika</given-names>
          </name>
          <degrees>PhD</degrees>
          <xref rid="aff1" ref-type="aff">1</xref>
          <address>
            <institution>Private Academic Consultant</institution>
            <addr-line>26 Bangkok 111</addr-line>
            <addr-line>Bangkok, 1-101132</addr-line>
            <country>Thailand</country>
            <phone>66 2388282822</phone>
            <email>rujittika@gmail.com</email>
          </address>
          <ext-link ext-link-type="orcid">https://orcid.org/0000-0003-0078-7897</ext-link>
        </contrib>
        <contrib id="contrib2" contrib-type="author" equal-contrib="yes">
          <name name-style="western">
            <surname>Wiwanitkit</surname>
            <given-names>Viroj</given-names>
          </name>
          <degrees>MD</degrees>
          <xref rid="aff2" ref-type="aff">2</xref>
          <ext-link ext-link-type="orcid">https://orcid.org/0000-0003-1039-3728</ext-link>
        </contrib>
      </contrib-group>
      <aff id="aff1">
        <label>1</label>
        <institution>Private Academic Consultant</institution>
        <addr-line>Bangkok</addr-line>
        <country>Thailand</country>
      </aff>
      <aff id="aff2">
        <label>2</label>
        <institution>Department of Community Medicine</institution>
        <institution>DY Patil University</institution>
        <addr-line>Pune</addr-line>
        <country>Thailand</country>
      </aff>
      <author-notes>
        <corresp>Corresponding Author: Rujittika Mungmunpuntipantip <email>rujittika@gmail.com</email></corresp>
      </author-notes>
      <pub-date pub-type="collection">
        <season>Jan-Mar</season>
        <year>2022</year>
      </pub-date>
      <pub-date pub-type="epub">
        <day>21</day>
        <month>3</month>
        <year>2022</year>
      </pub-date>
      <volume>9</volume>
      <issue>1</issue>
      <elocation-id>e36610</elocation-id>
      <history>
        <date date-type="received">
          <day>18</day>
          <month>1</month>
          <year>2022</year>
        </date>
        <date date-type="rev-request">
          <day>21</day>
          <month>1</month>
          <year>2022</year>
        </date>
        <date date-type="rev-recd">
          <day>21</day>
          <month>1</month>
          <year>2022</year>
        </date>
        <date date-type="accepted">
          <day>25</day>
          <month>1</month>
          <year>2022</year>
        </date>
      </history>
      <copyright-statement>©Rujittika Mungmunpuntipantip, Viroj Wiwanitkit. Originally published in JMIR Human Factors (https://humanfactors.jmir.org), 21.03.2022.</copyright-statement>
      <copyright-year>2022</copyright-year>
      <license license-type="open-access" xlink:href="https://creativecommons.org/licenses/by/4.0/">
        <p>This is an open-access article distributed under the terms of the Creative Commons Attribution License (https://creativecommons.org/licenses/by/4.0/), which permits unrestricted use, distribution, and reproduction in any medium, provided the original work, first published in JMIR Human Factors, is properly cited. The complete bibliographic information, a link to the original publication on https://humanfactors.jmir.org, as well as this copyright and license information must be included.</p>
      </license>
      <self-uri xlink:href="https://humanfactors.jmir.org/2022/1/e36610" xlink:type="simple"/>
      <related-article related-article-type="commentary-article" id="v9i1e34674" ext-link-type="doi" xlink:href="10.2196/34674" vol="9" page="e34674" xlink:type="simple">http://www.jmir.org/2022/1/e34674/</related-article>
      <kwd-group>
        <kwd>voice assistant</kwd>
        <kwd>natural user interface</kwd>
        <kwd>Portuguese language</kwd>
        <kwd>COVID-19</kwd>
        <kwd>vaccine</kwd>
      </kwd-group>
    </article-meta>
  </front>
  <body>
    <p>We would like to share our ideas on the paper “Evaluating Voice Assistants’ Responses to COVID-19 Vaccination in Portuguese: Quality Assessment” [<xref ref-type="bibr" rid="ref1">1</xref>]. Seródio Figueiredo et al [<xref ref-type="bibr" rid="ref1">1</xref>] concluded, “Under the urgent context of COVID-19 vaccination, this work can help to understand how VAs must be improved to be more useful to the society and how careful people must be when considering VAs as a source of health information.” We agree that voice assistants (VAs) could be useful in managing COVID-19 mass immunization campaigns. Current reports can provide an overview of existing technologies and the mission of various VA suppliers in order to meet current information distribution requirements. However, as previously said, the question of system functioning remains critical. Findings on VAs still have variability and need to be harmonized [<xref ref-type="bibr" rid="ref2">2</xref>]. In addition, effective governance is required for transparency and usefulness in information partnerships [<xref ref-type="bibr" rid="ref2">2</xref>].</p>
    <p>Seródio Figueiredo et al [<xref ref-type="bibr" rid="ref1">1</xref>] assessed VAs via 2 evaluators. A set of questions was used. The focus was on agreement between the 2 evaluators. Interevaluator variability should be assessed and presented as well. In general, there should be 3 evaluators to aid the final decision. Additionally, the scoring system of this study might be easily influenced by bias. Essentially, any questionnaire-based study requires a reliability test of the questionnaire. Content validity, face validity, and criterion-related validity tests are required. A standard method, as presented by Bolarinwa [<xref ref-type="bibr" rid="ref3">3</xref>], should be used. A statistical analysis of the questionnaire’s reliability must be presented in addition to a general description. Without proven measures of questionnaire reliability and evaluator variability, the use of this tool in this study might be questionable.</p>
  </body>
  <back>
    <app-group/>
    <glossary>
      <title>Abbreviations</title>
      <def-list>
        <def-item>
          <term id="abb1">VA</term>
          <def>
            <p>voice assistant</p>
          </def>
        </def-item>
      </def-list>
    </glossary>
    <fn-group>
      <fn fn-type="conflict">
        <p>None declared.</p>
      </fn>
      <fn fn-type="other">
        <p>
          <bold>Editorial Notice</bold>
        </p>
        <p>The corresponding author of “Evaluating Voice Assistants’ Responses to COVID-19 Vaccination in Portuguese: Quality Assessment” declined to respond to this letter.</p>
      </fn>
    </fn-group>
    <ref-list>
      <ref id="ref1">
        <label>1</label>
        <nlm-citation citation-type="journal">
          <person-group person-group-type="author">
            <name name-style="western">
              <surname>Seródio Figueiredo</surname>
              <given-names>Carlos Maurício</given-names>
            </name>
            <name name-style="western">
              <surname>de Melo</surname>
              <given-names>Tiago</given-names>
            </name>
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          </comment>
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          <pub-id pub-id-type="medline">35041617</pub-id>
        </nlm-citation>
      </ref>
      <ref id="ref2">
        <label>2</label>
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          </comment>
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        </nlm-citation>
      </ref>
      <ref id="ref3">
        <label>3</label>
        <nlm-citation citation-type="journal">
          <person-group person-group-type="author">
            <name name-style="western">
              <surname>Bolarinwa</surname>
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            </name>
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        </nlm-citation>
      </ref>
    </ref-list>
  </back>
</article>
