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Assessing the Usability and Feasibility of Digital Assistant Tools for Direct Support Professionals: Participatory Design and Pilot-Testing

Assessing the Usability and Feasibility of Digital Assistant Tools for Direct Support Professionals: Participatory Design and Pilot-Testing

Unfortunately, there has been a shortage in the DSP workforce for more than a decade [7,12]. This shortage and a DSP turnover rate of 44.8% in 2017 led the President’s Committee for People with Intellectual Disabilities to declare a crisis in the direct support workforce [13]. The DSP shortage and high turnover rate, each of which is associated with reduced quality of life for those served by DSPs [3,7], have both significantly increased since the COVID-19 pandemic [14].

Patrice D Tremoulet, Andrea F Lobo, Christina A Simmons, Ganesh Baliga, Matthew Brady

JMIR Hum Factors 2024;11:e51612

Direct Support Professionals’ Perspectives on Using Technology to Help Support Adults With Autism Spectrum Disorder: Mixed Methods Study

Direct Support Professionals’ Perspectives on Using Technology to Help Support Adults With Autism Spectrum Disorder: Mixed Methods Study

The focus group participants were compensated for their participation with a US $75 electronic gift card and survey participants could enter into a drawing for 2 US $75 electronic gift cards by providing their contact information via a separate link not associated with their survey responses. A total of 3 online focus groups were conducted using Cisco Web Ex v.40.11.4.15, a Health Insurance Portability and Accountability Act (HIPAA)–compliant videoconferencing platform.

Christina A Simmons, Abigail E Moretti, Andrea F Lobo, Patrice D Tremoulet

JMIR Form Res 2023;7:e40722

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