Published on in Vol 9, No 2 (2022): Apr-Jun

Preprints (earlier versions) of this paper are available at https://preprints.jmir.org/preprint/35187, first published .
Patient Portal Messaging for Asynchronous Virtual Care During the COVID-19 Pandemic: Retrospective Analysis

Patient Portal Messaging for Asynchronous Virtual Care During the COVID-19 Pandemic: Retrospective Analysis

Patient Portal Messaging for Asynchronous Virtual Care During the COVID-19 Pandemic: Retrospective Analysis

Ming Huang   1 , PhD ;   Aditya Khurana   2 , MD ;   George Mastorakos   2 , MD ;   Andrew Wen   1 , MS ;   Huan He   1 , PhD ;   Liwei Wang   1 , PhD ;   Sijia Liu   1 , PhD ;   Yanshan Wang   1 , PhD ;   Nansu Zong   1 , PhD ;   Julie Prigge   3 , MA ;   Brian Costello   3 , MD ;   Nilay Shah   1 , PhD ;   Henry Ting   4 , MD ;   Jungwei Fan   1 , PhD ;   Christi Patten   5, 6 , PhD ;   Hongfang Liu   1 , PhD

1 Department of Artificial Intelligence and Informatics, Mayo Clinic, Rochester, MN, United States

2 Mayo Clinic Alix School of Medicine, Mayo Clinic, Scottsdale, AZ, United States

3 Center for Connected Care, Mayo Clinic, Rochester, MN, United States

4 Department of Cardiovascular Medicine, Mayo Clinic, Rochester, MN, United States

5 Center for Clinical and Translational Science, Mayo Clinic, Rochester, MN, United States

6 Department of Psychiatry and Psychology, Mayo Clinic, Rochester, MN, United States

Corresponding Author:

  • Hongfang Liu, PhD
  • Department of Artificial Intelligence and Informatics
  • Mayo Clinic
  • 200 1st Street SW
  • Rochester, MN, 55905
  • United States
  • Phone: 1 507-293-0057
  • Email: Liu.Hongfang@mayo.edu