Understanding Human Factors Challenges on the Front Lines of Mass COVID-19 Vaccination Clinics: Human Systems Modeling Study

Ryan Tennant   ^{1 *} , BASc, MASc ;   Moses Tetui   ^{2, 3 *} , PhD ;   Kelly Grindrod   ^{2 *} , BScPharm, MSc, PharmD ;   Catherine M Burns   ^{1 *} , PhD, PEng

¹ Department of Systems Design Engineering, Faculty of Engineering, University of Waterloo, Waterloo, ON, Canada

² School of Pharmacy, University of Waterloo, Kitchener, ON, Canada

³ Department of Epidemiology and Global Health, Umea University, Umea, Sweden

*all authors contributed equally