Supporting Patients’ Use of Digital Services in Primary Health Care in England: Synthesis of Evidence From a Mixed Methods Study of “Digital Facilitation”
Supporting Patients’ Use of Digital Services in Primary Health Care in England: Synthesis of Evidence From a Mixed Methods Study of “Digital Facilitation”
Jon Sussex
1
, MA, MSc ;
Helen Atherton
2
, MPH, PhD ;
Gary Abel
3
, PhD ;
Christopher Clark
3
, PhD ;
Emma Cockcroft
3
, PhD ;
Brandi Leach
1
, PhD ;
Christine Marriott
4
;
Jennifer Newbould
1
, PhD ;
Emma Pitchforth
3
, PhD ;
Rachel Winder
3
, BSc ;
John Campbell
3
, MD
1
RAND Europe, Cambridge, United Kingdom
2
University of Southampton, Southampton, United Kingdom
3
University of Exeter Medical School, Exeter, United Kingdom
4
National Institute of Health and Care Research Collaboration South West Peninsula Patient Engagement Group, University of Exeter Medical School, Exeter, United Kingdom