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Focus Groups and Qualitative Research for Human Factors Research (1591) Human Factors and Usability Case Studies (1326) Telehealth and Telemonitoring (3142) Clinical Communication, Electronic Consultation and Telehealth (956) Formative Evaluation of Digital Health Interventions (5326) Artificial Intelligence (4946)

Published on in Vol 13 (2026)

This is a member publication of City University of Hong Kong

Preprints (earlier versions) of this paper are available at https://preprints.jmir.org/preprint/96448, first published .
Woman on video call with doctor discussing health

Using Theory-Based Frameworks to Identify Barriers, Facilitators, Expectations, and Willingness to Pay for Online Medical Consultation Services in China: Qualitative Study

Using Theory-Based Frameworks to Identify Barriers, Facilitators, Expectations, and Willingness to Pay for Online Medical Consultation Services in China: Qualitative Study

Authors of this article:

Shujie Dong1, 2 Author Orcid Image ;   Qiushi Cai1, 3 Author Orcid Image ;   Jingyi Ye4 Author Orcid Image ;   Yanya Chen5 Author Orcid Image ;   Rongsheng Zhao1 Author Orcid Image ;   Wai-kit Ming2 Author Orcid Image
Article Authors Cited by Tweetations Metrics

Shujie Dong   1, 2 * , PhD ;   Qiushi Cai   1, 3 * , MRes ;   Jingyi Ye   4 , MPH ;   Yanya Chen   5 , PhD ;   Rongsheng Zhao   1 , PhD ;   Wai-kit Ming   2 , MPH, MMSc, MD, PhD

1 Department of Pharmacy, Peking University Third Hospital, Beijing, China

2 Department of Infectious Diseases and Public Health, Jockey Club College of Veterinary Medicine and Life Sciences, City University of Hong Kong, Hong Kong, China (Hong Kong)

3 Department of Metabolism, Digestion and Regeneration, School of Medicine, Imperial College London, London, England, United Kingdom

4 School of Public Health, Li Ka Shing Faculty of Medicine, University of Hong Kong, Hong Kong, China (Hong Kong)

5 School of Nursing, Jinan University, Guangzhou, China

*these authors contributed equally

Corresponding Author:

  • Wai-kit Ming, MPH, MMSc, MD, PhD
  • Department of Infectious Diseases and Public Health
  • Jockey Club College of Veterinary Medicine and Life Sciences, City University of Hong Kong
  • To Yuen Building, 31 To Yuen Street
  • Hong Kong
  • China (Hong Kong)
  • Phone: 852 34426956
  • Email: wkming2@cityu.edu.hk