Enhancing the Effectiveness of Consumer-Focused Health Information Technology Systems Through eHealth Literacy: A Framework for Understanding Users' Needs

Lars Kayser   ^{1 *} , MD, PhD ;   Andre Kushniruk   ^{2 *} , PhD ;   Richard H Osborne   ^{3 *} , PhD ;   Ole Norgaard   ^{1 *} , MSc ;   Paul Turner   ^{4 *} , PhD

¹ Department of Public Health, University of Copenhagen, Copenhagen, Denmark

² School of Health Information Science, University of Victoria, Victoria, BC, Canada

³ Deakin Population Health Strategic Research Centre, Deakin University, Melbourne, Australia

⁴ eHealth Services Research Group, University of Tasmania, Hobart, Australia

*all authors contributed equally