Published on in Vol 3, No 2 (2016): Jul-Dec

An Evaluation of Understandability of Patient Journey Models in Mental Health

An Evaluation of Understandability of Patient Journey Models in Mental Health

An Evaluation of Understandability of Patient Journey Models in Mental Health

Authors of this article:

Jennifer Percival 1 Author Orcid Image ;   Carolyn McGregor 1 Author Orcid Image

Jennifer Percival   1 * , BMath, PhD ;   Carolyn McGregor   1 * , B.App.Sc, MACM, PhD, SMIEEE, AM

1 University of Ontario Institute of Technology, Faculty of Business and Information Technology, Oshawa, ON, Canada

*all authors contributed equally

Corresponding Author:

  • Jennifer Percival, BMath, PhD
  • University of Ontario Institute of Technology
  • Faculty of Business and Information Technology
  • 2000 Simcoe Street North
  • Oshawa, ON, L1H 7K4
  • Canada
  • Phone: 1 905-721-8668 ext 2833
  • Fax: 1 905-721-3178
  • Email: jennifer.percival@uoit.ca