A Qualitative Study of the Theory Behind the Chairs: Balancing Lean-Accelerated Patient Flow With the Need for Privacy and Confidentiality in an Emergency Medicine Setting

¹ Health Information Science , Faculty of Information & Media Studies , University of Western Ontario , London , ON , CA

² Department of Medicine , Division of Emergency Medicine , University of Western Ontario , London , ON , CA

³ Arthur Labatt Family School of Nursing , University of Western Ontario , London , ON , CA

⁴ Department of Computer Science , University of Western Ontario , London , ON , CA

⁵ Department of Pathology , University of Western Ontario , London , ON , CA