Using Patient Portals to Improve Patient Outcomes: Systematic Review

Hae-Ra Han   ^{1, 2, 3} , PhD, FAAN ;   Kelly T Gleason   ¹ , PhD ;   Chun-An Sun   ¹ , BSN, MPhil ;   Hailey N Miller   ¹ , BSN ;   Soo Jin Kang   ⁴ , PhD ;   Sotera Chow   ¹ , MSN, MA ;   Rachel Anderson   ¹ , BA, MSc ;   Paul Nagy   ⁵ , PhD ;   Tom Bauer   ⁶ , MBA, RT (R)

¹ The Johns Hopkins University, School of Nursing, Baltimore, MD, United States

² The Johns Hopkins University, Center for Cardiovascular and Chronic Care, Baltimore, MD, United States

³ The Johns Hopkins University, Center for Community Innovation and Scholarship, Baltimore, MD, United States

⁴ Daegu University, Department of Nursing, Daegu, Republic of Korea

⁵ The Johns Hopkins University, School of Medicine, Baltimore, MD, United States

⁶ The Johns Hopkins Hospitals and Health System, Baltimore, MD, United States