This paper is in the following e-collection/theme issue:

Focus Groups and Qualitative Research for Human Factors Research (1009) JMIR Theme Issue: COVID-19 Special Issue (2491) Theme Issue 2022: Chatbots and COVID-19 (42) Design and Usability of Medical Devices (117)

Published on in Vol 9, No 2 (2022): Apr-Jun

Preprints (earlier versions) of this paper are available at https://preprints.jmir.org/preprint/36831, first published .
Use of Health Care Chatbots Among Young People in China During the Omicron Wave of COVID-19: Evaluation of the User Experience of and Satisfaction With the Technology

Use of Health Care Chatbots Among Young People in China During the Omicron Wave of COVID-19: Evaluation of the User Experience of and Satisfaction With the Technology

Use of Health Care Chatbots Among Young People in China During the Omicron Wave of COVID-19: Evaluation of the User Experience of and Satisfaction With the Technology

Authors of this article:

Yi Shan1 Author Orcid Image ;   Meng Ji2 Author Orcid Image ;   Wenxiu Xie3 Author Orcid Image ;   Xiaomin Zhang4 Author Orcid Image ;   Xiaobo Qian5 Author Orcid Image ;   Rongying Li6 Author Orcid Image ;   Tianyong Hao5 Author Orcid Image
Article Authors Cited by (7) Tweetations (4) Metrics

Journals

  1. Hauptmann C, Krenzer A, Völkel J, Puppe F. Argumentation effect of a chatbot for ethical discussions about autonomous AI scenarios. Knowledge and Information Systems 2024;66(6):3607 View
  2. Arnold V, Purnat T, Marten R, Pattison A, Gouda H. Chatbots and COVID-19: Taking Stock of the Lessons Learned. Journal of Medical Internet Research 2024;26:e54840 View
  3. Aldawsari S, Chen Y. Intervention scenarios and robot capabilities for support, guidance and health monitoring for the elderly. Computer Science Review 2024;54:100687 View
  4. Yang Y, Tavares J, Oliveira T. A New Research Model for Artificial Intelligence–Based Well-Being Chatbot Engagement: Survey Study. JMIR Human Factors 2024;11:e59908 View
  5. Sharma C, Kushwah S. Mapping the Theory of Consumption Values: A Systematic Review Using the TCCM Approach. Journal of Consumer Behaviour 2025;24(2):562 View
  6. Chow J, Li K. Developing Effective Frameworks for Large Language Model–Based Medical Chatbots: Insights From Radiotherapy Education With ChatGPT. JMIR Cancer 2025;11:e66633 View

Conference Proceedings

  1. Samonte M, Arlando R, Joquiño N, Manongas J, Poblete J. 2024 IEEE 4th International Conference on Software Engineering and Artificial Intelligence (SEAI). Applications of Artificial Intelligence in Conversational Agents: A Systematic Literature Review of AI in Chatbots View