Accessibility settings

This paper is in the following e-collection/theme issue:

Usability Evaluation Case Studies (365) Human Factors and Usability Case Studies (1324) User Needs and Competencies (597) Disabilities (189) Intellectual Disabilities (54) Symptom Checkers (68)

Published on in Vol 11 (2024)

Preprints (earlier versions) of this paper are available at https://preprints.jmir.org/preprint/45275, first published .
Elderly woman with blonde hair smiling and looking at her smartphone

Testing Two Online Symptom Checkers With Vulnerable Groups: Usability Study to Improve Cognitive Accessibility of eHealth Services

Testing Two Online Symptom Checkers With Vulnerable Groups: Usability Study to Improve Cognitive Accessibility of eHealth Services

Authors of this article:

Kaisa Savolainen1 Author Orcid Image ;   Sari Kujala1 Author Orcid Image
Article Authors Cited by (7) Tweetations (3) Metrics

Journals

  1. Lowe C, Atherton L, Lloyd P, Waters A, Morrissey D. Improving Safety, Efficiency, Cost, and Satisfaction Across a Musculoskeletal Pathway Using the Digital Assessment Routing Tool for Triage: Quality Improvement Study. Journal of Medical Internet Research 2025;27:e67269 View
  2. Jonsson M, Gustavsson C, Pettersson L, Gulliksen J, Johansson S. A collaborative approach to the evaluation of cognitive accessibility of a conversational agent for public healthcare. Interacting with Computers 2025;38(1):77 View
  3. Denecke K, Cvijic L, Petersen C. Toward Inclusive Design Heuristics for Digital Health Interventions for the Aging Population: Scoping Review. Journal of Medical Internet Research 2025;27:e79449 View
  4. Mold F, Cox A, Tsianakas V, van Marwijk H, Shanahan P, Parsons T, Armes J. Virtual Consultations for People With Intellectual Disabilities in General Practice and Community Care: Mixed Methods Qualitative Study. Journal of Medical Internet Research 2026;28:e81173 View
  5. Cajander Å, Stadin M, Gross J. How AI-supported automated triage shapes nurses’ work engagement: a self-determination theory perspective. Interacting with Computers 2026 View
  6. Ianculescu M, Băjenaru L, Săndulescu V, Petean C. A Standards-Mapped Accessibility-by-Design Framework for AI-Driven Smart Healthcare Solutions: Application to the NeuroPredict Platform. Information 2026;17(9):850 View
  7. Ayre J, Hudson C, Hudson Barton M, Gallagher K, Smith J, Bamgboje-Ayodele A, Scott A, Woods A, Ng C, Wickramasinghe Y, Ma I, Edlund G, Butters L, Nadesan W, Vu T, Kapoor G, McCaffery K. Symptom checker formats to improve symptom management knowledge and trust in AI-enhanced advice: Qualitative insights. Patient Education and Counseling 2027;154:109874 View