This paper is in the following e-collection/theme issue:

Reviews on Human Factors (73) Chatbots and Conversational Agents (740) Focus Groups and Qualitative Research for Human Factors Research (1218) Artificial Intelligence (AI) in Medical Education (182) New Methods and Approaches in Medical Education (373) Preliminary Experiences with New Educational Technology (40)

Published on in Vol 12 (2025)

Preprints (earlier versions) of this paper are available at https://preprints.jmir.org/preprint/60205, first published .
User and Provider Experiences With Health Education Chatbots: Qualitative Systematic Review

User and Provider Experiences With Health Education Chatbots: Qualitative Systematic Review

User and Provider Experiences With Health Education Chatbots: Qualitative Systematic Review

Authors of this article:

Кyung-Eun (Anna) Choi1, 2, 3 Author Orcid Image ;   Sebastian Fitzek1 Author Orcid Image
Article Authors Cited by Tweetations (1) Metrics

Кyung-Eun (Anna) Choi   1, 2, 3 * , Prof Dr ;   Sebastian Fitzek   1 * , PhD

1 Health Services Research Group, Medical Images Analysis and Artificial Intelligence, Danube Private University, Krems an der Donau, Austria

2 Center for Health Services Research, Brandenburg Medical University, Neuruppin, Germany

3 Evidence-Based Practice in Brandenburg—A JBI Affiliated Group, Brandenburg an der Havel, Germany

*all authors contributed equally

Corresponding Author:

  • Sebastian Fitzek, PhD
  • Health Services Research Group, Medical Images Analysis and Artificial Intelligence
  • Danube Private University
  • Steiner Landstraße 124
  • Krems an der Donau 3500
  • Austria
  • Phone: 43 0734102289
  • Email: sebastian.fitzek@dp-uni.ac.at