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This paper is in the following e-collection/theme issue:

Reviews on Human Factors (131) Focus Groups and Qualitative Research for Human Factors Research (1486) Preliminary Experiences with New Educational Technology (95) New Methods and Approaches in Medical Education (596) Chatbots and Conversational Agents (1117) Artificial Intelligence (AI) in Medical Education (630)

Published on in Vol 12 (2025)

Preprints (earlier versions) of this paper are available at https://preprints.jmir.org/preprint/60205, first published .
Online medical care chatbot assisting patients with symptoms on a computer screen.

User and Provider Experiences With Health Education Chatbots: Qualitative Systematic Review

User and Provider Experiences With Health Education Chatbots: Qualitative Systematic Review

Authors of this article:

Кyung-Eun (Anna) Choi1, 2, 3 Author Orcid Image ;   Sebastian Fitzek1 Author Orcid Image
Article Authors Cited by (4) Tweetations (1) Metrics

Journals

  1. Uzoma C, Chukwuedo G, Isaac E, Uzoma V, Eneh S, Chinyere F, Precious O, Onukansi F. Chatbots as frontline educators in sexual reproductive health rights: evidence, limitations, and ethical considerations. Frontiers in Digital Health 2026;8 View
  2. Silva A, Tugade E, Urro J, Dote X, Belon G, Francis R, Dela Peña V, Mendoza M. The Extent of Utilization, Perception and Level of Satisfaction in the Use of Artificial Intelligence in Self-Diagnosis and Self-Medication Among Saint Mary’s University Health-Science Students. Psychology and Education: A Multidisciplinary Journal 2026;54(7):908 View
  3. Kim J, Noh Y, Jang J. The Effects of Virtual Human-Based Oral Health Education on Oral Health Literacy and Oral Health-Related Knowledge, Attitudes, and Practices Among Adolescents: A Pilot Cluster-Randomized Controlled Trial. Applied Sciences 2026;16(12):5971 View
  4. García-Viola A, Márquez-Hernández V, Garrido-Molina J, Alcayde-García A, Rodríguez-García M. Design, Development, and Validation of a Chatbot to Support Health Care Professionals Experiencing Workplace Aggression: Protocol for a Mixed Methods Study. JMIR Research Protocols 2026;15:e92511 View