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This paper is in the following e-collection/theme issue:

Theme Issue: AI and Human Factors—Towards Successful Application of AI in Health Care (69) Usability of Apps and User Perceptions of mHealth (1804) Usability Evaluation Case Studies (361) Chatbots and Conversational Agents (1197) Knowledge and Attitudes of Mental Health Professionals towards Digital Interventions (84) Health Professionals' Training in eHealth, Digital Medicine, Medical Informatics (296) Theme Issue 2025: AI-Powered Therapy Bots and Virtual Companions in Digital Mental Health (90)

Published on in Vol 12 (2025)

Preprints (earlier versions) of this paper are available at https://preprints.jmir.org/preprint/71065, first published .
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Practitioner Perspectives on the Uses of Generative AI Chatbots in Mental Health Care: Mixed Methods Study

Practitioner Perspectives on the Uses of Generative AI Chatbots in Mental Health Care: Mixed Methods Study

Authors of this article:

Jessie Goldie1 Author Orcid Image ;   Simon Dennis1 Author Orcid Image ;   Lyndsey Hipgrave1 Author Orcid Image ;   Amanda Coleman1, 2 Author Orcid Image
Article Authors Cited by (4) Tweetations Metrics

Journals

  1. Sawesi S, Sabbineni H, Shagamreddy R, Rashrash B. Cybersecurity and Privacy Risks of Generative AI Mental-Health Chatbots: A Systematic Review and Regulatory Framework. Journal of Multidisciplinary Healthcare 2026;Volume 19:1 View
  2. Liljedahl N, Ali L, Liljedahl S, Falk Ö, Steingrimsson S. "What to Reinforce and What Not": DBT Psychologists’ Perspectives on the Possible Role and Function of AI Conversational Agents in Dialectical Behavior Therapy for Borderline Personality Disorder: Qualitative Interview Study (Preprint). JMIR Mental Health 2026 View
  3. Diel A, Torous J, Cuijpers P, Kleesiek J, Nensa F, Weber N, Faust F, Lalgi T, Mellis F, Teufel M, Bäuerle A. A scoping review on the mental health harms of LLM-based chatbots. npj Digital Medicine 2026;9(1) View
  4. Diel A, Weber N, Beckord J, Lalgi T, Jansen C, Skoda E, Dörrie N, Musche V, Robitzsch A, Teufel M, Bäuerle A. Use of generic Large Language Model Chatbots for Mental Health Issues among Patients seeking Psychotherapy: a Cross-Sectional Mixed-Method Analysis in a German University Hospital Outpatient Clinic (Preprint). JMIR AI 2026 View