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This paper is in the following e-collection/theme issue:

Letters to the Editor (15) Clinical Information and Decision Making (3849) Theoretical Frameworks and Concepts (576) Design and Usability of Clinical Software and EHRs (484) Artificial Intelligence (4934)

Published on in Vol 13 (2026)

Preprints (earlier versions) of this paper are available at https://preprints.jmir.org/preprint/110739, first published .
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Authors’ Reply: Empathy Cuts Both Ways in Clinical AI

Authors’ Reply: Empathy Cuts Both Ways in Clinical AI

Authors of this article:

Sang Won Bae1 Author Orcid Image ;   Tongze Zhang1 Author Orcid Image ;   Tammy Chung2 Author Orcid Image ;   Anind Dey3 Author Orcid Image
Article Authors Cited by Tweetations Metrics

Sang Won Bae   1 , PhD ;   Tongze Zhang   1 , PhD ;   Tammy Chung   2 , PhD ;   Anind Dey   3 , PhD

1 Department of Systems Engineering, Human-Computer Interaction and Human-Centered AI Systems Lab, AI for Healthcare Lab, Charles V. Schaefer, Jr. School of Engineering and Science, Stevens Institute of Technology, Hoboken, NJ, United States

2 Institute for Health, Healthcare Policy and Aging Research, Rutgers Biomedical and Health Sciences, Rutgers University, Newark, NJ, United States

3 Information School, University of Washington, Seattle, WA, United States

Corresponding Author:

  • Sang Won Bae, PhD
  • Department of Systems Engineering
  • Human-Computer Interaction and Human-Centered AI Systems Lab, AI for Healthcare Lab, Charles V. Schaefer, Jr. School of Engineering and Science, Stevens Institute of Technology
  • 1 Castle Point Terrace
  • Hoboken, NJ 07030
  • United States
  • Phone: 1 (201) 216-5687
  • Email: sbae4@stevens.edu