This paper is in the following e-collection/theme issue:

Human Factors and Environmental Health Implications (15) Telehealth and Telemonitoring (2176) Consumer & Patient Education and Shared-Decision Making (912) E-Health / Health Services Research and New Models of Care (785) Quality/Credibility of eHealth Information and Trust Issues (673)

Published on in Vol 13 (2026)

Preprints (earlier versions) of this paper are available at https://preprints.jmir.org/preprint/79213, first published .
Factors Influencing Patient Satisfaction Within the Multistage Online Consultation Process in Internet Hospitals in Beijing: Empirical Analysis

Factors Influencing Patient Satisfaction Within the Multistage Online Consultation Process in Internet Hospitals in Beijing: Empirical Analysis

Factors Influencing Patient Satisfaction Within the Multistage Online Consultation Process in Internet Hospitals in Beijing: Empirical Analysis

Authors of this article:

Yi Wang1 Author Orcid Image ;   Yujia Han2 Author Orcid Image ;   Mengyu Duan3 Author Orcid Image ;   Yani Wang4 Author Orcid Image
Article Authors Cited by Tweetations Metrics

Yi Wang   1 * , MD ;   Yujia Han   2 * , BA ;   Mengyu Duan   3 * , MD ;   Yani Wang   4 , PhD

1 School of Public Health, Capital Medical University, Beijing, China

2 Yanjing Medical College, Capital Medical University, Beijing, China

3 Graduate School, Chinese Academy of Medical Sciences & Peking Union Medical College, Beijing, China

4 Medical Technology College, Capital Medical University, Beijing, China

*these authors contributed equally

Corresponding Author:

  • Yani Wang, PhD
  • Medical Technology College
  • Capital Medical University
  • No 4, Dadong Road, Shunyi District
  • Beijing 101300
  • China
  • Phone: 86 15910272366
  • Email: wangyani@ccmu.edu.cn