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This paper is in the following e-collection/theme issue:

Human Factors and Environmental Health Implications (15) Consumer & Patient Education and Shared-Decision Making (954) Quality/Credibility of eHealth Information and Trust Issues (685) Telehealth and Telemonitoring (2258) E-Health / Health Services Research and New Models of Care (825)

Published on in Vol 13 (2026)

Preprints (earlier versions) of this paper are available at https://preprints.jmir.org/preprint/79213, first published .
Doctor wearing headset and lab coat talks to patient on laptop, with X-rays in background.

Factors Influencing Patient Satisfaction Within the Multistage Online Consultation Process in Internet Hospitals in Beijing: Empirical Analysis

Factors Influencing Patient Satisfaction Within the Multistage Online Consultation Process in Internet Hospitals in Beijing: Empirical Analysis

Authors of this article:

Yi Wang1 Author Orcid Image ;   Yujia Han2 Author Orcid Image ;   Mengyu Duan3 Author Orcid Image ;   Yani Wang4 Author Orcid Image
Article Authors Cited by (1) Tweetations (2) Metrics

Journals

  1. Yan M, Deng Y, Li W, Zhang M, Zhu X, Kwok A. Facilitators and barriers of online medical consultation adoption: A qualitative study from chronic disease patients, their family members, and healthcare professionals’ perspectives. International Journal of Industrial Ergonomics 2026;114:103958 View