This paper is in the following e-collection/theme issue:

Safety and Error Prevention in Health (240) E-Health / Health Services Research and New Models of Care (718) Human Factors and Usability Case Studies (1005) Design and Usability of Medical Devices (141) Clinical Communication, Electronic Consultation and Telehealth (758) eHealth Infrastructures (427)

Published on in Vol 12 (2025)

Preprints (earlier versions) of this paper are available at https://preprints.jmir.org/preprint/76752, first published .
Redesigning Telemedicine for Traditional Chinese Medicine: Service Design Approach to Digital Transformation

Redesigning Telemedicine for Traditional Chinese Medicine: Service Design Approach to Digital Transformation

Redesigning Telemedicine for Traditional Chinese Medicine: Service Design Approach to Digital Transformation

Authors of this article:

Arisara Jiamsanguanwong1, 2 Author Orcid Image ;   Romanee Luo1 Author Orcid Image ;   Ratchapoom Kaingam1 Author Orcid Image ;   Oran Kittithreerapronchai1, 2 Author Orcid Image ;   Waratta Authayarat3 Author Orcid Image
Article Authors Cited by Tweetations Metrics

Arisara Jiamsanguanwong   1, 2 , DEng ;   Romanee Luo   1 , BEng ;   Ratchapoom Kaingam   1 , BEng ;   Oran Kittithreerapronchai   1, 2 , PhD ;   Waratta Authayarat   3 , PhD

1 Department of Industrial Engineering, Faculty of Engineering, Chulalongkorn University, Bangkok, Thailand

2 Human-Robot Collaboration and Systems Integration Research Unit, Chulalongkorn University, Bangkok, Thailand

3 Department of Industrial Engineering, Faculty of Engineering, Burapha University, Chon Buri, Thailand

Corresponding Author:

  • Waratta Authayarat, PhD
  • Department of Industrial Engineering
  • Faculty of Engineering, Burapha University
  • 169 Long-Had Bangsaen Road, Saensuk, Mueang
  • Chon Buri 20131
  • Thailand
  • Phone: 66 38102222
  • Fax: 66 38393463
  • Email: waratta@eng.buu.ac.th