Published on in Vol 9, No 1 (2022): Jan-Mar

Preprints (earlier versions) of this paper are available at https://preprints.jmir.org/preprint/27887, first published .
Enriching the Value of Patient Experience Feedback: Web-Based Dashboard Development Using Co-design and Heuristic Evaluation

Enriching the Value of Patient Experience Feedback: Web-Based Dashboard Development Using Co-design and Heuristic Evaluation

Enriching the Value of Patient Experience Feedback: Web-Based Dashboard Development Using Co-design and Heuristic Evaluation

Mustafa Khanbhai   1 , BSc, MBChB, PhD ;   Joshua Symons   1 , CDMP, MSc ;   Kelsey Flott   1 , BA, MSc, PhD ;   Stephanie Harrison-White   2 , BSc ;   Jamie Spofforth   2 , MSc ;   Robert Klaber   2 , MA, MBBS, MD ;   David Manton   1 , BSc, MSc, PhD ;   Ara Darzi   1 , KBE ;   Erik Mayer   1 , MBBS, PhD

1 Patient Safety Translational Research Centre, Imperial College London, National Institute for Health Research/Institute of Global Health Innovation, London, United Kingdom

2 Imperial College Healthcare NHS Trust, London, United Kingdom

Corresponding Author:

  • Mustafa Khanbhai, BSc, MBChB, PhD
  • Patient Safety Translational Research Centre
  • Imperial College London
  • National Institute for Health Research/Institute of Global Health Innovation
  • Queen Elizabeth the Queen Mother Wing
  • St Mary's Campus
  • London, W2 1NY
  • United Kingdom
  • Phone: 44 02033126428
  • Email: m.khanbhai@imperial.ac.uk