This paper is in the following e-collection/theme issue:

Design and Usability of Clinical Software and EHRs (348) Clinical Information and Decision Making (1915) Human Factors and Usability Case Studies (1005) Usability Evaluation Case Studies (259) Participatory Design and Participatory Research (418) User-Centered Design Case Studies (713) Quality Improvement (294)

Published on in Vol 9, No 1 (2022): Jan-Mar

Preprints (earlier versions) of this paper are available at https://preprints.jmir.org/preprint/27887, first published .
Enriching the Value of Patient Experience Feedback: Web-Based Dashboard Development Using Co-design and Heuristic Evaluation

Enriching the Value of Patient Experience Feedback: Web-Based Dashboard Development Using Co-design and Heuristic Evaluation

Enriching the Value of Patient Experience Feedback: Web-Based Dashboard Development Using Co-design and Heuristic Evaluation

Authors of this article:

Mustafa Khanbhai1 Author Orcid Image ;   Joshua Symons1 Author Orcid Image ;   Kelsey Flott1 Author Orcid Image ;   Stephanie Harrison-White2 Author Orcid Image ;   Jamie Spofforth2 Author Orcid Image ;   Robert Klaber2 Author Orcid Image ;   David Manton1 Author Orcid Image ;   Ara Darzi1 Author Orcid Image ;   Erik Mayer1 Author Orcid Image
Article Authors Cited by (14) Tweetations (6) Metrics

Journals

  1. Almasi S, Bahaadinbeigy K, Ahmadi H, Sohrabei S, Rabiei R, Jakovljevic M. Usability Evaluation of Dashboards: A Systematic Literature Review of Tools. BioMed Research International 2023;2023(1) View
  2. van de Baan F, Lambregts S, Bergman E, Most J, Westra D. Involving Health Professionals in the Development of Quality and Safety Dashboards: Qualitative Study. Journal of Medical Internet Research 2023;25:e42649 View
  3. Park S, Marquard J. Nurse-centered co-design of an electronic health record nursing summary. Human Factors in Healthcare 2024;5:100065 View
  4. Struhar J, Walters T, Gracz K, Sheth M, Fernandez A, Lopez C, Jesus T. Implementing a real‐time patient experience feedback in inpatient rehabilitation: Process evaluation informed by the normalisation process theory. The International Journal of Health Planning and Management 2024;39(6):1737 View
  5. Canfell O, Chan W, Pole J, Engstrom T, Saul T, Daly J, Sullivan C. Artificial intelligence after the bedside: co-design of AI-based clinical informatics workflows to routinely analyse patient-reported experience measures in hospitals. BMJ Health & Care Informatics 2024;31(1):e101124 View
  6. Ellis L, Fisher G, Churruca K, Saba M, Schroeder T, Mahadeva J, Vagholkar S, Lee M, Harrison R, Willcock S, Braithwaite J. Using Learning Health System Principles to Embed Patient Experience Data in Primary Care: A Qualitative Investigation. The International Journal of Health Planning and Management 2025;40(2):368 View
  7. Khanbhai M, Carenzo C, Aryasinghe S, Manton D, Mayer E. Leveraging AI to Drive Timely Improvements in Patient Experience Feedback: Algorithm Validation. JMIR Medical Informatics 2025;13:e60900 View
  8. Faisal S, Baby B, Samoth D, Ghaffar F, Aslam Y, Stavropoulos A, McCready-Branch B, Elba G, Gill J, Choudhuri P, Patel T. Designing a Real-Time Medication Intake and Adherence Dashboard: Features, Functionality, and Data Display to Meet the Needs of Patients, Care Partners and Healthcare Providers. Journal of Medical Systems 2025;49(1) View
  9. Vilendrer S, Bragdon C, Miller-Kuhlmann R, Vora N, Gold C, Winget M. Towards a Novel Patient Experience Survey System: Incorporating Physician Perspectives into Performance Feedback Dashboard Design. Journal of Patient Experience 2025;12 View
  10. Bastos T, Matias J, Nunes L, Teixeira L. Technology for Boosting Sustainability: A Web App-Based Information Model for Boosting Residual Biomass Recovery. Land 2025;14(7):1332 View
  11. Vornhagen H, Barrett S, Carroll C, Iladiva L, Martin G, McKeown D, Martin J. Data Dashboards in Healthcare: A Scoping Review of Design Practices (Preprint). Journal of Medical Internet Research 2025 View

Books/Policy Documents

  1. Sternini F, Barresi G, Ravizza A. mHealth and Human-Centered Design Towards Enhanced Health, Care, and Well-being. View
  2. Bastos T, Salvadorinho J, Teixeira L. Design, User Experience, and Usability. View

Conference Proceedings

  1. Zainuddin Z, Yahya F, Yahya A. International Academic Symposium of Social Science 2022. Visual Design as the Key Factor for Effective Environmental Analytics Dashboard View