This paper is in the following e-collection/theme issue:

User Needs and Competencies (311) Users' and Patients' Needs for Mental Health Services (408) Artificial Intelligence (1415) Usability of Apps and User Perceptions of mHealth (991) Depression and Mood Disorders; Suicide Prevention (1391) Innovations in Mental Health Systems (397) Methods and New Tools in Mental Health Research (463) Transdiagnostic Mental Health Interventions (164) Health Services Research (495) E-Health / Health Services Research and New Models of Care (541)

Published on in Vol 9, No 3 (2022): Jul-Sep

Preprints (earlier versions) of this paper are available at https://preprints.jmir.org/preprint/34514, first published .
Consumer Perspectives on the Use of Artificial Intelligence Technology and Automation in Crisis Support Services: Mixed Methods Study

Consumer Perspectives on the Use of Artificial Intelligence Technology and Automation in Crisis Support Services: Mixed Methods Study

Consumer Perspectives on the Use of Artificial Intelligence Technology and Automation in Crisis Support Services: Mixed Methods Study

Authors of this article:

Jennifer S Ma1, 2 Author Orcid Image ;   Megan O’Riordan1, 3 Author Orcid Image ;   Kelly Mazzer1 Author Orcid Image ;   Philip J Batterham2 Author Orcid Image ;   Sally Bradford4 Author Orcid Image ;   Kairi Kõlves5 Author Orcid Image ;   Nickolai Titov6 Author Orcid Image ;   Britt Klein7 Author Orcid Image ;   Debra J Rickwood1 Author Orcid Image
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