This paper is in the following e-collection/theme issue:

Design and Evaluation of Patient Education Materials (63) Artificial Intelligence (1205) Chatbots and Conversational Agents (464) Machine Learning (1389) Natural Language Processing (644) Quality/Credibility of eHealth Information and Trust Issues (489) Electronic Health Records (967) Personal Health Records, Patient-Accessible Electronic Health Records, Patient Portals (542)

Published on in Vol 10 (2023)

Preprints (earlier versions) of this paper are available at https://preprints.jmir.org/preprint/41017, first published .
The Effects of a Health Care Chatbot’s Complexity and Persona on User Trust, Perceived Usability, and Effectiveness: Mixed Methods Study

The Effects of a Health Care Chatbot’s Complexity and Persona on User Trust, Perceived Usability, and Effectiveness: Mixed Methods Study

The Effects of a Health Care Chatbot’s Complexity and Persona on User Trust, Perceived Usability, and Effectiveness: Mixed Methods Study

Authors of this article:

Joshua Biro1 Author Orcid Image ;   Courtney Linder1 Author Orcid Image ;   David Neyens1 Author Orcid Image
Article Authors Cited by (5) Tweetations (3) Metrics

Journals

  1. Garcia Valencia O, Suppadungsuk S, Thongprayoon C, Miao J, Tangpanithandee S, Craici I, Cheungpasitporn W. Ethical Implications of Chatbot Utilization in Nephrology. Journal of Personalized Medicine 2023;13(9):1363 View
  2. Ab Razak N, Muhammad Yusoff M, O.K. Rahmat R. ChatGPT Review: A Sophisticated Chatbot Models in Medical & Health-related Teaching and Learning. Malaysian Journal of Medicine and Health Sciences 2023;19(s12):98 View
  3. Abavisani M, Khoshrou A, Karbas Foroushan S, Sahebkar A. Chatting with artificial intelligence to combat antibiotic resistance: Opportunities and challenges. Current Research in Biotechnology 2024;7:100197 View
  4. Mastrokostas P, Mastrokostas L, Emara A, Wellington I, Ginalis E, Houten J, Khalsa A, Saleh A, Razi A, Ng M. GPT-4 as a Source of Patient Information for Anterior Cervical Discectomy and Fusion: A Comparative Analysis Against Google Web Search. Global Spine Journal 2024 View

Books/Policy Documents

  1. Visakh P, Meena P, Anoop V. Multi-disciplinary Trends in Artificial Intelligence. View