This paper is in the following e-collection/theme issue:

Theme Issue (2023): AI and Human Factors—Towards Successful Application of AI in Health Care (13) User Needs and Competencies (303) Artificial Intelligence (1371) Chatbots and Conversational Agents (531) Formative Evaluation of Digital Health Interventions (2414) Generative Language Models Including ChatGPT (311) Usability of Apps and User Perceptions of mHealth (974)

Published on in Vol 11 (2024)

Preprints (earlier versions) of this paper are available at https://preprints.jmir.org/preprint/55399, first published .
The Impact of Performance Expectancy, Workload, Risk, and Satisfaction on Trust in ChatGPT: Cross-Sectional Survey Analysis

The Impact of Performance Expectancy, Workload, Risk, and Satisfaction on Trust in ChatGPT: Cross-Sectional Survey Analysis

The Impact of Performance Expectancy, Workload, Risk, and Satisfaction on Trust in ChatGPT: Cross-Sectional Survey Analysis

Authors of this article:

Avishek Choudhury1 Author Orcid Image ;   Hamid Shamszare1 Author Orcid Image
Article Authors Cited by (3) Tweetations (2) Metrics

Avishek Choudhury   1 , PhD ;   Hamid Shamszare   1 , MSc

1 Industrial and Management Systems Engineering, Benjamin M. Statler College of Engineering and Mineral Resources, West Virginia University, Morgantown, WV, United States

Corresponding Author:

  • Avishek Choudhury, PhD
  • Industrial and Management Systems Engineering
  • Benjamin M. Statler College of Engineering and Mineral Resources
  • West Virginia University
  • 321 Engineering Sciences Building
  • 1306 Evansdale Drive
  • Morgantown, WV, 26506
  • United States
  • Phone: 1 3042939431
  • Email: avishek.choudhury@mail.wvu.edu