The Impact of Performance Expectancy, Workload, Risk, and Satisfaction on Trust in ChatGPT: Cross-Sectional Survey Analysis

Journals

1. Arora N, Manchanda P, Aggarwal A, Maggo V. Tapping generative AI capabilities: a study to examine continued intention to use ChatGPT in the travel planning. Asia Pacific Journal of Tourism Research 2025;30(10):1303 View
2. Anicker F, Flaßhoff G, Marcinkowski F. The Matrix of AI Agency: On the Demarcation Problem in Social Theory. Sociological Theory 2024;42(4):307 View
3. Moravec V, Hynek N, Gavurova B, Rigelsky M. Who uses it and for what purpose? The role of digital literacy in ChatGPT adoption and utilisation. Journal of Innovation & Knowledge 2024;9(4):100602 View
4. Dahri N, Yahaya N, Al-Rahmi W. Exploring the influence of ChatGPT on student academic success and career readiness. Education and Information Technologies 2025;30(7):8877 View
5. Lu L, Zhu Y, Yang J, Yang Y, Ye J, Ai S, Zhou Q. Healthcare professionals and the public sentiment analysis of ChatGPT in clinical practice. Scientific Reports 2025;15(1) View
6. Šumak B, Pušnik M, Kožuh I, Šorgo A, Brdnik S. Differences in User Perception of Artificial Intelligence-Driven Chatbots and Traditional Tools in Qualitative Data Analysis. Applied Sciences 2025;15(2):631 View
7. Meng H, Lu X, Xu J. The Impact of Chatbot Response Strategies and Emojis Usage on Customers’ Purchase Intention: The Mediating Roles of Psychological Distance and Performance Expectancy. Behavioral Sciences 2025;15(2):117 View
8. Al-Somali S. Integrating artificial intelligence (AI) in healthcare: advancing older adults’ health management in Saudi Arabia through AI-powered chatbots. PeerJ Computer Science 2025;11:e2773 View
9. Wang Y, Zhu T, Zhou T, Wu B, Tan W, Ma K, Yao Z, Wang J, Li S, Qin F, Xu Y, Tan L, Liu J, Wang J. Hyper-DREAM, a Multimodal Digital Transformation Hypertension Management Platform Integrating Large Language Model and Digital Phenotyping: Multicenter Development and Initial Validation Study. Journal of Medical Systems 2025;49(1) View
10. Moravec V, Gavurova B, Hynek N, Rigelsky M. Human-machine in the vortex of digital synergy. Humanities and Social Sciences Communications 2025;12(1) View
11. Choi Y. Using AI in My Disputes? Clients' Perception and Acceptance of Using AI in Mediation. Conflict Resolution Quarterly 2025;43(2):223 View
12. Hao Y, Wang Y. The effects of warning design features on risk perception and performance in remote emergency response. Scientific Reports 2025;15(1) View
13. Dang Q, Li G. Unveiling trust in AI: the interplay of antecedents, consequences, and cultural dynamics. AI & SOCIETY 2025 View
14. Chang L, Huang C, Yu H, Hung L, Lin H, Liao L, Lai I. Enhancing Work Efficiency With Generative Artificial Intelligence: Experience and Training Insights From School Nurses Through Focus Groups and Surveys. International Nursing Review 2025;72(3) View
15. Fokides E, Giagiakou E. Redefining, Reconfiguring, and Extending the UTAUT-2: A Case Study in the Context of the Use of ICT by Kindergarten Teachers. Technology, Knowledge and Learning 2025;30(4):2175 View
16. Hamada M, Kikuchi S, Akitomo T, Kusaka S, Iwamoto Y, Nomura R. Applications and potential of ChatGPT in dentistry: Scoping review of research perspectives. Journal of Dental Sciences 2025 View
17. Al-Hattami H. Empowering business research with ChatGPT: academic and student insights through the UTAUT lens. Discover Computing 2025;28(1) View
18. Vardari L, Hameli K. Perceived benefits, trust and social influence in FinTech: pathways to adoption and satisfaction in a developing economy. Global Knowledge, Memory and Communication 2025 View
19. Cui Y, Lin Zeng M, Ke Du X, Miao He W. What Shapes Learners’ Trust in AI? A Meta-Analytic Review of Its Antecedents and Consequences. IEEE Access 2025;13:164008 View
20. Rafikova A, Voronin A. Measuring Trust in Generative AI Chatbots: Russian Adaptation and Validation of the Human-AI Trust Measurement Instrument. International Journal of Human–Computer Interaction 2025:1 View
21. Amırlı H, Bakan İ. ChatGPT’nin İş Tatmini ve İşletme Sürdürülebilirliği Üzerine Etkisi: Bir Alan Araştırması. İstanbul Gelişim Üniversitesi Sosyal Bilimler Dergisi 2025;12(3):1044 View
22. Dorobăț I, Corbea (Florea) A. Assessing ChatGPT Adoption in Higher Education: An Empirical Analysis. Electronics 2025;14(23):4739 View
23. Guo Y, Waked H. Trust-Mediated adoption of AI Robo-Advisors in inland china: an extended UTAUT perspective. Journal of Financial Services Marketing 2026;31(1) View
24. Hoang S, Alang T, Nguyen T, Nguyen H. Personalization vs. Privacy: How the Desire for Unique ChatGPT Interactions Influences Data Sharing. International Journal of Human–Computer Interaction 2025:1 View

Books/Policy Documents

1. Jiang N, Hasanzadeh S, Duffy V. HCI International 2024 – Late Breaking Papers. View
2. Jiang N, Zhou W, Hasanzadeh S, Duffy V. Digital Human Modeling and Applications in Health, Safety, Ergonomics and Risk Management. View
3. Chakraborty T, Sharada V, Sengupta S. Impact of Artificial Intelligence on Data-Driven Decision Making in HR for Revolutionizing Organizational Growth. View
4. Lockey S, Gillespie N. Enterprise AI. View

Conference Proceedings

1. Teguh P, Thungriallu J, Kosasih D, Herlina M. 2025 5th International Conference on Innovative Research in Applied Science, Engineering and Technology (IRASET). The Role of AI Experience and Satisfaction in Reducing Technostress in the Workplace: Managing the Digital Dilemma among Indonesian Employees View
2. Emmanuel M, Sandi R, Herlina M. 2025 5th International Conference on Innovative Research in Applied Science, Engineering and Technology (IRASET). Balancing AI Engagement: How AI Experience and Satisfaction Reduce Technostress among Indonesian Employees View